Looking for a Bluehost review where someone has actually tested their service and evaluated the quality? This is it. 💯
My review covers everything you need to know. I tested Bluehost’s performance, checked their uptime, used their support, and built a new site on their platform. I documented the good and the bad without sugar-coating anything, so you’ll see real results here.
Want to know if Bluehost can handle your website needs? I’ve got the answers for you below. (Skip to full review.)
Bluehost Hosting
Bluehost keeps costs down and makes WordPress setup simple for new site owners. Their dashboard won’t confuse you. My tests show steady performance for small sites, but when traffic spikes hit, pages may load slower. If your site brings in serious traffic, you might want to spend more elsewhere, but if you’re starting out, Bluehost is ideal!
Pros
Affordable prices
Beginner-friendly WordPress setup process
Performance is solid for lower-traffic sites
User-friendly custom dashboard (plus cPanel access)
Host up to 10 sites on the entry plan
Cons
Performance can slow down in high-traffic situations
An overview of Bluehost
Load times | 0.38s (US) | 0.52s (EU) | 0.48s (Asia) … |
Uptime | 100% (avg. over 3 months) |
Standouts | Host up to 10 sites even on the cheapest plan; good for ~40,000 visits, free domain name for the first year |
Support | 24/7 support for all plans via live chat, phone, ticket/email |
Key features | SSD storage (10 GB and up), automatic backups, server-level caching, free SSL, malware scanning |
Apps | WordPress setup/onboarding, custom hosting dashboard and cPanel, AI site creation tools |
Price | From $1.99 / month, free email hosting (through cPanel) |
Best for | Beginners looking to launch a website in an affordable way, with email hosting included for free and a domain name for the first year. |
Bluehost | market avg. | |
---|---|---|
Load times US | 0.38s | 0.91s |
Load times EU | 0.52s | 1.03s |
Load times Asia | 0.48s | 1.92s |
Uptime | 100% | 99.91% |
In the next sections of this review, I’ll help you understand where the above conclusions come from by taking a look at some key areas that are going to be important to most users.
A quick look at key features ⚙️
You can find all of Bluehost’s features in the Bluehost marketing copy, so I won’t spend too long here.
However, I think it is useful to start with a quick rundown of the key features so that you know exactly what’s on offer:
- WordPress setup/onboarding tool – you can create your site with a very simple setup wizard/WordPress install tool.
- Custom hosting dashboard – you can easily manage your sites via the user-friendly dashboard.
- cPanel – in addition to the custom dashboard, you can also still access cPanel for more advanced functions. This is also where you can get to your email accounts.
- Multiple websites – you can host from 1 to 10 websites on the entry-level plan, and then even up to 100 on the higher tiers.
- SSD storage – you get from 10 up to 100 GB of SSD storage, depending on the plan.
- AI site creation tools – because of course everyone has those these days. With Bluehost’s, you get pre-designed templates that you can then customize with AI.
- Backups – Bluehost offers an automatic backup tool called CodeGuard (but it costs extra).
- Server-level caching – this can improve your site’s performance and eliminate the need to use a separate caching plugin.
- Free SSL certificates – these help you secure your site’s data at no extra cost.
- Free Cloudflare CDN with Argo Routing – stores copies of your content on servers around the world and then uses smart technology to find the quickest path to deliver that content to visitors.
- Staging sites – you can easily set up staging sites to safely test changes/updates to your site.
- Free email hosting – you can create a custom email address (e.g., you@yoursite.com) for free. This is something that Bluehost does through one of cPanel’s native features.
- Malware scanning – you can access malware scanning and other security features via SiteLock (but it costs extra).
- Free WooCommerce plugins (Online Store plan) – if you choose the Online Store plan, you’ll get access to hundreds of dollars worth of WooCommerce extensions at no extra cost (most of them come from YITH).
User experience and setup process with Bluehost 🧑💻
As I mentioned in the introduction, I think that user experience and beginner-friendliness are some of Bluehost’s strongest points.
Given that, let’s start the hands-on section of this review with a look at a few key areas:
WordPress installation/site setup process
If you’ve never built a WordPress site before, it can feel a little intimidating to set everything up.
Thankfully, Bluehost makes this super easy. 🤩
When you go to add a site, it launches a simple setup wizard to take you through the process. We detail this entire setup process in our guide on how to install WordPress on Bluehost. So here, I’m just going to share the most interesting bits and pieces.
In short, if you want to install a new WordPress website on your setup, you can do that by going to Websites and then clicking on ADD SITE.

Bluehost will ask if you want to transfer over an existing site or build a new one. After that, it just asks you a couple of basic questions – such as about the name of the site that you want to set.

When you’re all done, you will be able to see your site in the dashboard
Bluehost hosting dashboard
To help you manage your WordPress sites, Bluehost offers their own custom hosting dashboard for each site.
Across the top, you can quickly access key areas such as security, backups, plugins, users (on your WordPress site), speed, and other settings.

For example, in the Speed tab, you can manage the server-level caching that Bluehost implements to improve performance, as well as the Cloudflare integration.

The Advanced tab includes some helpful tools, such as a redirect manager.

There’s cPanel access
While Bluehost does offer its own custom dashboard experience, you still get full access to cPanel and all of the tools that cPanel offers, including File Manager, phpMyAdmin, backups (in addition to Bluehost’s CodeGuard backup solution), and lots more.
If you’re not familiar with what cPanel is, it basically gives you a bunch of tools to manage your hosting/websites without needing special technical knowledge.
You can access cPanel by selecting the Manage option next to cPanel in the Advanced tab. This is what you’ll see:

Overall, the Bluehost dashboard experience is quite user-friendly and beginner-friendly (especially when considering it’s a budget host), which I think is one of its advantages.
Bluehost’s performance, speed, and uptime 📈
As your site’s foundation, your hosting will play an important role in how quickly your website loads. Having a quick-loading website is important for creating a good experience for your users (which will also affect other areas like search engine optimization, revenue, conversion rates, and more).
Performance is especially important if you want to make money from your website, as site speed can directly affect your site’s revenue.
To collect accurate performance data for our Bluehost review, we set up a real website that we continuously monitor for speed and uptime every month. We’ve been doing that for more than five years now in the case of Bluehost.
Here are the results from our most recent tests:
East Coast USA: 0.39s ⭐ | West Coast USA: 0.40s ⭐ |
Central USA: 0.36s ⭐ | London, UK: 0.63s ⭐ |
Paris, France: 0.41s ⭐ | Mumbai, India: 0.48s ⭐ |
And then here is our most recent Bluehost uptime data:
January 2025 | February 2025 | March 2025 |
---|---|---|
100.00% ⭐ | 100.00% ⭐ | 100.00% ⭐ |
See the live status page and historical data for Bluehost.
In general, Bluehost can offer adequate performance for low-traffic sites. For example, portfolio websites, brochure websites, or small blogs.
However, for higher-traffic sites (e.g., a high-traffic blog) or sites with more intense resource usage (e.g., busy WooCommerce stores or membership websites), you might want to consider more performance-focused WordPress hosting.
Good options here include Rocket.net (which is what we use here at Themeisle), or Kinsta (the host of choice on WPShout, for example). These hosts all do cost more than Bluehost, which is the downside. But the upside is that they can offer better scalability, especially in high-traffic situations (which is when Bluehost’s shared plans can start to slow down).
Support options at Bluehost 🧑💻
Bluehost offers 24/7 support for all plans.
You can get support via three different channels:
- Live chat
- Phone
- Ticket/email
Having access to phone support is a nice benefit, as a lot of similarly priced hosts have moved to only offering support via live chat.
In terms of support quality, Bluehost is okay. Support staff are generally friendly and happy to help you solve problems.
For more complex problems, you might need to have your issue escalated to someone higher up the chain. While this can be a little frustrating, this approach is pretty much universal when it comes to hosts in this price range, so it’s hard to fault Bluehost there.
If you want to get support from the expert-level customer support staff right away, you can find hosts that do that…but they’ll cost a lot more.
According to the latest edition of our survey, SiteGround scored the best rank when it comes to support exclusively. They also offer very attractive entry-level pricing at just $2.99 per month.
Speaking of pricing, let’s cover that next…
Bluehost pricing 💳
One big advantage of Bluehost’s shared hosting plans is their low cost, which can make them an attractive option if you’re on a tight budget.
Bluehost’s Basic plan starts at just $1.99 per month, while the Choice Plus plan starts at $3.99.
However, I think it’s important to point out that these are the promotional prices. This means that the discounted price only applies to your first billing cycle. After that, you’ll need to pay the regular price – currently between $9.99 and $11.99 / month depending on contract length.
When signing up, you can pay for a year up front, which means that you can lock in the best promotional price for a full year. When your plan renews after the first year, you will then need to pay the regular price (more on this below).
You also have the option to pay for a full three years upfront, which lets you lock in a discounted price for the full three years. However, the discounted prices aren’t quite as low if you do this. For example, the Basic plan costs $4.95 per month, and the Choice Plus plan costs $7.45 per month when you pay for three years in advance.
While the monthly rate is a little higher, the advantage is that you get to lock in a discounted price for longer. If you’re in it for the long haul, it might make sense to pay for three years.
If you’re interested, here’s a quick breakdown of the total costs of hosting your site with Bluehost over the span of 1 to 10 years:
👉 For more details, check out our full analysis of Bluehost pricing.
Other Bluehost add-ons and pricing details
Beyond pricing for the plans themselves, there are also a few other pricing considerations at Bluehost.
First off, you do get a free domain name for the first year. However, after the first year, you’ll need to pay for both your domain name and domain privacy (which costs $15 per year).
Given that a lot of domain registrars offer free domain privacy, this is a bit of a bummer.
If you’re not a very technical person, I recommend still getting your domain through Bluehost – it’s free for the first year, and the prices are still okay after that.
However, if you feel comfortable with manually pointing your domain name to your hosting, I recommend purchasing your domain name separately via a quality domain registrar like Cloudflare Registrar or Namecheap.
Beyond that, Bluehost also charges extra for some add-ons that other hosts offer for free:
- CodeGuard automatic backups – this is free for the first year on the Choice Plus plan and above. After that, it starts at $3.99 per month per domain.
- SiteLock Essentials (security) – from $35.88 per year.
- Premium SSL certificate – you do not need this because you already get free SSL certificates from Let’s Encrypt as part of the core hosting plan. Don’t purchase it.
You also get some benefits, though. For example, because Yoast SEO and Bluehost are now owned by the same parent company, you can access the extra features in Yoast SEO Premium for just $23.88 per year. Normally, it would cost you $99 if you purchased it separately.
Pros and cons of Bluehost 👍👎
To finish out my review of Bluehost, let’s recap some pros and cons:
Bluehost is very beginner-friendly when it comes to setting up and managing your sites, which can make it a good option for non-technical users.
You can manage your sites with both a user-friendly custom dashboard and cPanel, which offers something for everyone.
Bluehost’s performance is great for small sites, which can work well for a small business, a portfolio websites or brochure websites.
You can get support via a variety of channels, including over the phone (which many hosts don’t offer nowadays).
Bluehost is affordable, especially if you lock in the promotional prices for three years. This can make it good for people on a budget.
Bluehost allows you to host even up to ten sites on the entry-level plan. Even though I wouldn’t advise hosting ten fully fledged sites at the same time, you can use that space for intranet portals for your business or test sites for side projects.
There’s a big jump between the promotional prices (what you pay for your first billing term) and the regular prices. While Bluehost is still affordable at the regular price, you’ll want to make sure that you factor both prices into your decisions.
While Bluehost’s performance is great for small sites, higher-traffic sites and/or more money-focused sites should probably invest in more performance-focused hosting like Rocket.net or Kinsta.
Should you use Bluehost? 🤔
Overall, Bluehost can be a great option for some people, but not for everyone.
Let’s go through when you should consider Bluehost, as well as when to consider a different host:
Do you still have any questions about Bluehost or this review? Let us know in the comments!
Unauthorize charges on card and account blocked
I am using bluehost for a year and this is by far the worse service provider, they have bots on name of support who will give you a scripted answer with interval of 3 minute in each message and will try to end the chat and call with same statement that your issue is resolved and will be impacted from 24 to 48 hours and so it will take more than a month without any solution
then they will also charge your card and delete your accounts and block you
Bluehost has been an horrible company to be attached to for the past 10 years. There was never a time I was happy with their service. You get stuck with these hosting companies due to the challenge of switching providers. I finally made the effort to backup all my sites and databases and finally escape their inept clutches.
God what a pain it has been trying to deal with this company. They are not proactive at all. Their support is very unskilled. They pull every trick in the book to prevent you from leaving. There are so many competitors with much better services that have been created over the years. Im happy to be with a capable company now in hostinger. They do everything right. I very strongly suggest not going with bluehost. You will regret it!
I regret hearing about your terrible experience with Bluehost, Adam, but I’m glad you’ve found a hosting service that satisfies you.
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