Interviews, WordPress Community
16 mins read

Valentina Thörner Interview – “Validate the Customer’s Feeling Even if They Are Wrong”

Hi everybody, we took a one-month break from publishing interviews on this very blog but we are back now with our guest Valentina Thörner tackling customer support, a discussion I personally enjoyed much. Our colleague Chris chatted with her at WordCamp Europe in Berlin and, after posting the video on Twitter, we also wrote up all of Valentina’s answers to...

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