SiteGround review
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Searching for a genuine SiteGround review based on real-world testing and evaluation? You’ve come to the right place.

In this review, we delve deep into SiteGround’s user interfaces, scrutinize their customer support, assess the hosting service’s performance and reliability, and also evaluate the ease of launching a new website with them. If you’re considering whether SiteGround is the ideal hosting solution for your WordPress needs, check this out for some detailed insights.

SiteGround

4.7 out of 5

SiteGround specializes in providing web hosting services for businesses and individuals, offering a wide range of hosting options, including shared hosting, cloud hosting, and dedicated servers. Their plans include advanced website optimization tools, excellent customer support, and strong security features to protect websites from cyber threats.

User Rating
4.9 out of 5
Reliability
4.7 out of 5
Performance
4.5 out of 5

Pros

WordPress-specific features

Modern tech: SSDs, CDN, PHP7

Great customer support

Cons

Control panel rather basic looking

An overview of SiteGround

Load times 1.25s (US avg.), 0.34s (EU), 2.06s (Asia)
Uptime 99.98% (avg. over 3 months)
Support 24/7 support system, including live chat, ticketing, and phone
Key features SSD storage, WordPress site transfers, one-click staging, daily backups, free SSL, enhanced security features
Apps NGINX server, SuperCacher, CDN integrated
Price From $2.99 / month, host 1-unlimited websites, free email hosting, free domain name for the first term
Best for Site owners new to WordPress who don’t want to have to worry about the technical aspects of web hosting. Small to mid-sized WooCommerce stores.

SiteGround vs main competitors

  SiteGround Bluehost WP Engine
Rating 4.7 / 5 4.4 / 5 4.7 / 5
Load time avg. 1.08s 0.97s 1.1s
Uptime avg. 99.98% 99.98% 100%
Price from $2.99 $2.99 $20.00
Free domain
Free email hosting
Free SSL
Hosting panel SiteGround’s own Site Tools cPanel and custom panel WP Engine’s custom panel
Visit SiteGround Bluehost WP Engine
SiteGround compared to market average
SiteGround market avg.
Load times US 1.25s 1.04s
Load times EU 0.34s 0.99s
Load times Asia 2.06s 1.95s
Uptime 99.98% 99.9%

When you’re done reading, you’ll be armed with the knowledge to decide if it’s the appropriate WordPress website hosting company for you.

Let’s get started!

📚 In this post, we’ll dissect SiteGround’s:

SiteGround review for WordPress specific features 🗒️

Siteground homepage

SiteGround has a number of WordPress specific features, including:

  • Simple WordPress installation: SiteGround lets you install WordPress in a matter of clicks.
  • Free WordPress site transfers: If you have a WordPress.org website hosted elsewhere, SiteGround facilitates the transfer process.
  • WordPress auto-updater: Struggle to keep on top of WordPress updates? SiteGround takes care of it for you behind the scenes.
  • WordPress SuperCacher: A SiteGround-specific feature that caches your WordPress site on three different levels, resulting in faster load times.
  • One-click WordPress staging: This feature allows you to create a staged copy of your website with a single click, enabling you to make edits before moving all changes to your original (and live) website.
  • Free installation of Git for WordPress: If you enjoy getting your hands dirty with code, SiteGround enables you to install the Git for WordPress tool.

It’s worth noting that not all features are available to every user – more become available when purchasing SiteGround’s higher-tiered plans.

Support options 🤝

When vetting a website hosting solution, checking out the available support options is a must. If your website isn’t functioning as it should be, you’ll want help on deck as soon as possible – no matter what time of the day or night it is.

In terms of help and support, SiteGround offers:

  • A 24/7 support system, including live chat, ticketing, and phone support.
  • A detailed and comprehensive knowledge base.
  • Pre-recorded webinars to help customers understand the different features available.
  • Tutorials to help customers use SiteGround more effectively.

When working on this SiteGround review for WordPress, we tested out their live chat system for ourselves. Overall, we found their team very quick to respond and highly knowledgeable about their hosting service and WordPress itself.

SiteGround's Live Chat system.
SiteGround’s live chat service is staffed by the kind of people who will fill you with confidence.

We posed a number of questions to them, including details on the hosting technology used by SiteGround, and how its WordPress specific features work. The answers we received were prompt and well detailed:

Asking questions via SiteGround's Live Chat system

This level of support is also confirmed by other users as part of a WordPress hosting survey. We also trawled through their webinars, tutorials, and knowledge base – finding them all to be brilliantly insightful.

Performance 🔋

Website hosting companies typically make use of a number of collaborating technologies to optimize their performance levels, along with various server locations scattered throughout the world. So let’s get into the technical part of this SiteGround review for WordPress and check out the technologies available with their hosting packages:

  • SSD. Otherwise known as a “Solid State Drive,” this storage medium is faster than a Hard Disk Drive (HDD). SiteGround offers this hardware on all its servers, to every customer.
  • NGINX. An alternative to the Apache web server, offering potential speed benefits due to a leaner architecture.
  • SuperCacher. A SiteGround-specific feature, which speeds up WordPress via three different levels of caching.
  • CDN. A Content Delivery Network (CDN) is a system of servers that deliver webpages to users based on their geographic locations, increasing website speed. SiteGround uses CloudFlare as its CDN of choice.
  • HTTP/2. This is a major revision of the HTTP network protocol, which further improves website performance.
  • PHP7. This is the newest version of PHP, with further speed benefits, and can be selected from SiteGround’s control panel if you wish to use it.

Finally, SiteGround’s servers can be found all over the world. You can see the current map of servers in the image below. This is quite impressive – there are data centers in all the major markets around the world, including the US, Europe and Asia.

SiteGround data centers

Now that we have discussed SiteGround’s performance in theory, it’s time to put it to the test in practice. In the next part of this SiteGround review for WordPress, we’ll be using speed testing tools Pingdom and Load Impact to judge how well SiteGround stands up.

Page speed tests and uptime

🤔 Did you know? We conduct our own tests and annual surveys to gather firsthand user feedback, ensuring our recommendations are rooted in actual user experiences.

For this test, we ran our sandbox website through load time testing five times for each server location. After tallying them up, the average times are:

SiteGround loading times 🔃
East Coast USA: 0.94s ⭐West Coast USA: 1.59s
Central USA: 1.23sLondon, UK: 0.32s ⭐
Paris, France: 0.35s ⭐Mumbai, India: 2.06s

Given how quickly users will abandon a page before it loads, these results look pretty good. It’s understandable that the further a server is from a user, the longer the page will load – but in this instance SiteGround has coped well.

Now let’s have a look at our uptime data:

SiteGround uptime 📶
November 2023December 2023January 2024
100% ⭐99.93%100% ⭐

These uptime results back up those relating to load times. Overall, SiteGround has performed admirably – and regardless of your location, site speed shouldn’t be an issue.

Pricing 💰

Like other providers, SiteGround offers several tiered pricing plans:

  • StartUp ($2.99 per month): As the name suggests, this package is ideal for startups and small businesses who wish to host a single website with fewer than 10,000 visitors per month.
  • GrowBig ($4.99 per month): Great for larger organizations with multiple websites that may see up to 25,000 visitors per month.
  • GoGeek ($7.99 per month): SiteGround’s most expensive plan is suited to large companies boasting websites with upwards of 100,000 monthly visits.

SiteGround’s cheapest plans more than match their rival’s offerings. For example, Bluehost’s cheapest managed WordPress hosting plan chimes in at $2.75 per month, while GoDaddy’s equivalent plan starts from $10.99 per month.

Overall pros and cons 👍 👎

After poring over the various elements of the company’s services in this SiteGround review, let’s sum up our findings.

Pros

Excellent set of WordPress-specific features.

The technology used – including SSDs, CDNs and PHP7 – is modern and highly reputable.

Support options are plentiful, with knowledgeable staff on hand.

Page speed was good, and load testing was equally comparable.

For a good WordPress hosting solution, the pricing is competitive.

Cons

We found the SiteGround control panel rather basic looking – a redesign is certainly in order.

SiteGround review for WordPress: Conclusion 🏁

Overall, SiteGround is a stellar example of a good WordPress hosting solution

It is brimming with WordPress-specific features, helpful support options, and competitive pricing.

Who should use SiteGround

SiteGround is an ideal choice for site owners who are new to WordPress and prefer not to get bogged down with the technical nuances of web hosting. It’s specifically tailored to streamline the hosting experience, allowing users to focus on building and managing their websites without the hassle of technical complexities.

The platform can also shine for small to mid-sized WooCommerce stores, given that SiteGround offers optimized setups that enhance the performance and security of WooCommerce and also has tools that make WooCommerce integration easier.

Additionally, SiteGround is also a very interesting alternative to platforms like WP Engine and Kinsta, given that it comes at a fraction of the price, and can deliver similar results in terms of performance and optimization.

Do you have any prior experiences with SiteGround? Let us know in the comments section below! Perhaps share your own SiteGround review for WordPress

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1 Comment
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DANGELO G HOFFMANN
April 20, 2017 10:00 pm

Muito bom, estou usando e gostando muito.

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