Support hours: Monday through Friday, 8:00am – 4:30pm EST

Customer response time: 8 business hours

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For All Our Users

We’ve created a complete documentation library, to help you with our products. You also have access to a beautiful community of passionate developers, that are happy to help you with any question on

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If you’re our customer and you haven’t found a solution in our product documentation, our Customer Support Team is ready to help you! Log in to your account for technical support assistance.

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Pre-Sales & Partners

Have a pre-sale question that is not in our FAQ? We’re always open for suggestions and new collaborations. If you have questions regarding our premium products or satisfying a greater number of clients, click below.

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Supported by Real People

ThemeIsle is a global remote team of passionate WordPress professionals delivering awesome themes and plugins for more than 471,039 users.


We do not offer customization services for our products. For minor issues however and if the support load permits, we might point you to the right direction. We have partnered with Codeable to provide ThemeIsle customization services. They can help pair you with a developer based on your needs and budget.

Advertising / Sponsored content

We do not accept paid advertising/sponsored content (paid theme listings, links, reviews or any kind of sponsorship) on the ThemeIsle website or blog. We want to keep our content as fair and open as possible, so please don’t send us any advertising inquiries. Thank you!