Many people starting with WordPress don’t know their options if they ever get stuck with anything. Most start digging for the answers themselves, which is natural. But this approach might take some time and won’t guarantee finding a fix. Some will turn to their friends for help, but this might also not work if the issue proves too complicated.
Ideally, there should be some reliable help at hand anytime, right? Well, there is. And it’s both reasonably priced and quick to manage – meet Fiverr for WordPress – probably the best place to go if you need some WordPress help.
And those cheap gigs are enough to cater to your basic WordPress needs – WordPress bug fixing and debugging, customization, CSS & HTML tweaks.
Fiverr for WordPress how-to:
Step 1: Setting up a Fiverr account
First things first: you’ll need to set up a new account. If you don’t have one already, that is.
Next, I’m going to pick a common WordPress customization request to work with, but anything from this list of Fiverr WordPress customizations would work just the same.
Three methods to use Fiverr for WordPress, compared
There are several ways of reaching out and getting help from Fiverr sellers. I will mention all three of them, with pros and cons, and then will detail the one that I find the most effective.
1. Searching for gigs
2. Custom offers
3. Posting a request
If you are new to Fiverr and you don’t have any preferred sellers, my suggestion is to go with that last method of approaching Fiverr for WordPress. Next, I will show you how that works.
Step 2: How to place a request
To make a custom request, you will need to fill up a simple, straightforward form that gathers all the needed details to help sellers better estimate your project.
- Project description
- Attached files, if available
- Selecting the category (in this case, “WordPress”)
- Service type (optional)
- Budget (optional)
Don’t get too involved with the project description at this point. There’s always going to be room for clarifying certain details with the seller. For now, just stick to the bigger picture – describe the issue, add a link to the site or attach a screenshot with the problem that you are trying to fix. To make sure that the sellers have read your request, you can add in a secret word that they need to mention in their reply. Here’s an example of how I’ve put it:
I’d like you to add a carousel for this section that displays 3 posts at a time and that gives the possibility to see the next/previous ones by clicking on left/right arrows.
To make sure that you’ve read my request please include the keyword “kite” in your reply. Let me know if you have any questions!
The budget is optional, and my advice is to leave it blank. You’ll be able to better compare the offers you receive. For almost all orders I’ve placed, there were people willing to complete them for $5 as well as for $100. So you’ll too probably see people who just want to overcharge while there will be others able to do the gig for less.
After posting the request, it first needs to get approval from Fiverr. It takes around 5-10 hours until the request gets approved.
In under 24 hours, my request got 36 replies. I was away and didn’t check my email, otherwise I would have paused it sooner.
I think 20 offers is a reasonable number that gives you enough options to find something suitable on your Fiverr for WordPress gig.
Step 3: Choose an offer
Before jumping in to review the offers, make sure you Pause the request. Otherwise you will keep getting new ones that you’ll need to catch up to and the circle will never end.
You will also receive an email notification from Fiverr with the top offers you received. However, after checking them out, I decided to skip them. One of the two offers that came via email – initially quoted at $5 – had increased to $40 when I checked it on the site. So be extra careful before hitting the “Order now” button. Apparently, some sellers are trying to game the system.
The other “Top” offer selected by Fiverr didn’t mention the secret word. My conclusion, in this case, is that you can’t really trust the Fiverr algorithm much. This doesn’t mean that the sellers would fail if I had ordered from them, it’s just that I prefer to go the safe way.
A quick way to find non-spammy offers
Moving on, let’s go through the received offers and see what we’ve got.
The first screening I did was to eliminate offers not mentioning the secret word (“kite”). Turns out, 19 offers were missing it, that’s 52%! Reading those, I saw descriptions that don’t relate at all to what I’ve asked for, they were mostly general, copy-pasted replies, like the one below:
There are others that replied spot on, but didn’t quite get the secret word conspiracy, which makes me doubt they will carefully read and understand any further instructions.
Out of the remaining offers, you can look for the sellers that are marked Online if you’re in a hurry. Also pay attention to what each offer includes:
- Delivery time – even if you’ve asked for 24 hours, the actual delivery may vary from offer to offer. Make sure to check the exact delivery time provided.
- Number of revisions – Some sellers don’t have this specified, though it’s unlikely they will ask for the payment if you’re not happy with the results. The risk of getting a bad rating from you will keep most sellers flexible about revisions.
Assessing the sellers
Next, pick three offers that make sense to you and go check the sellers’ profiles. Fiverr rewards the best performing sellers with different Levels, but they will be less willing to respond to order requests. For novice sellers with no available level, you’ll need to consider other metrics. Here’s what you can do:
- Read through the seller’s gigs and see what type of services they’re offering. This will give you an understanding of their overall skills.
- Reviews – make sure you read through them. If you just find “Excellent service” in the description, it’s not telling you much and might even be a fake review done by another user.
- Recent delivery time and the date they’ve joined Fiverr are less relevant, as many sellers who apply for buyers’ requests are beginners. Those new sellers will be labeled “New arrival”. But this doesn’t mean they are beginners to WordPress or to freelancing.
Before placing any order, my advice is to always follow up with a message to the seller. This helps check if they fully understood the request. By checking the way they reply you’ll also get to see what their level of involvement is. Use this step to make sure you have communicated all of your job’s requirements.
Do you have an example of how the carousel will look like?
Can you please confirm that the carousel will be responsive and created with a child theme?
TIP: Include a visual example of what you want to achieve. Wording can be tricky sometimes and your message might not get through. Most people on Fiverr speak English as a second language, so there might be some difficulties in getting the message across.
Contacting the seller before placing an order is always the best practice. First thing to do after you’ve decided for a certain gig is to check in with the seller and see if they’re up for the job. Some sellers make this a requirement and place this at the top of their service description.
Step 4: Execute the project
I chose the seller who asked the right questions and made the most sense. He was also one of the cheap ones – asking for $10 total. The most expensive offer I got was $100, while the cheapest was $5, which didn’t use the secret word.
However, as it turned out, this seller was not exactly capable of getting the job done the way I needed him to. He added a carousel showing all eight posts at once (instead of just three – which was what I wanted) and messed up the design.
After several rounds of conversation, I figured that we’re not getting anywhere, so I closed the deal and paid for the service. I believe things would have turned fine in the end, but it made no sense to waste more time.
I moved on to discuss with another seller, and he asked if he could work without me placing an order on Fiverr. He downloaded the theme and started working. I immediately trusted him, plus the fact that he was a Level 1 seller helped. He must know what he’s doing – I said to myself.
He showed me a couple of examples and clarified everything before getting to work. When everything was done and I was happy with the result, he asked me to place the order, which was just for cashing in on the already delivered job. This is just a smart way for sellers to keep their rankings up.
Step 5: Order and pay
To place your order, go back to the list of offers Buying → Manage requests → Paused → Review offers, find your seller of choice and select Order now. This will take you to the payments page where you can select to pay by credit/debit card or PayPal. The checkout will also include the Fiverr processing fee which is $1 on purchases up to $20 and 5% on purchases above $20.
Everything is pretty straightforward here. After you have made the order, the clock starts ticking. Fiverr offers all the tools needed to complete the project – a space for discussion between buyer and seller, it supports file transfer and takes care of payments.
Finally, when the seller delivers the order, you will be able to ask for revisions. If everything looks good, accept and review the order. There is no way to escape the reviewing step. Fiverr relies on the reviews system, so it will ping you until you have submitted both a private and a public review for the seller.
In the last step, you’ll be able to reward the seller with an optional extra tip. It is always a nice gesture to offer someone who you feel has done a good job an extra $5, especially if you think you’ll be working together in the future.
And that’s it! This has been my guide on using Fiverr for WordPress. Fiverr is worth giving a try, even though things may not always run smoothly. In the grand scheme of things, however, you will come across someone that’s good and able to complete your tasks reliably. And the more you work with that person on a regular basis, the better the results are going to be.